Compliance, Disclosures & Grievance Redressal
Nikunj School of Finance (nsof.in) — Committed to Transparency & Investor Protection
Entity Name
Nikunj School of Finance (nsof.in)
SEBI Registration No.
INA000023515
BASL No.
[BASL Registration Number]
Principal Officer
Nikunj Raj Chowdhary
Registered Address
Revell Orchid, Porwal Road Lohegaon, Pune, Maharashtra, 411047.
Compliance Contact
Mandatory SEBI/NISM Disclaimer: Investment in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
Investor Charter
Standardized guidelines outlining investor rights and responsibilities as mandated by SEBI.
Rights of Investors
- Right to get fair treatment and value for money.
- Right to receive all relevant information about the investment product/service.
- Right to grievance redressal within specified timelines (30 days).
- Right to confidentiality of personal and financial information.
- Right to expect professional service from registered intermediaries.
Responsibilities / Dos & Don'ts
- Do: Always deal with SEBI registered intermediaries.
- Do: Read all documents carefully before signing or investing.
- Do: Provide accurate and complete information for KYC.
- Don't: Don't fall for 'guaranteed returns' or 'assured profit' schemes.
- Don't: Don't share your login credentials, OTPs or sensitive data.
Grievance Redressal & Escalation Matrix
We are committed to resolving your concerns promptly. Please follow the steps below for any grievances.
| Level | Contact Person / Entity | Contact Details | Timeline |
|---|---|---|---|
| Level 1 | Customer Support | support@nsof.in | 7 Working Days |
| Level 2 | Compliance Officer | compliance@nsof.in | 15 Working Days |
| Level 3 | SEBI SCORES | scores.gov.in | As per SEBI norms |
| Level 4 | SMART ODR Portal | smartodr.in | Online Dispute Resolution |
Note: If the grievance is not redressed within 30 days, you may approach SEBI SCORES or the SMART ODR portal for further escalation.
Complaint Status Dashboard
Data for the current month ending - October 2026 (Updated Monthly)
| Received from | Pending at end of last month | Received | Resolved | Total Pending | Avg Resolution time |
|---|---|---|---|---|---|
| Directly from Investors | 0 | 0 | 0 | 0 | 0 days |
| SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 days |
| Grand Total | 0 | 0 | 0 | 0 | 0 days |